Community
Energy infrastructure operates within communities. Responsible operations begin with respect for people, local surroundings and the long-term interests of the places connected to our facilities.
Local responsibility
Terminals, pipelines and storage facilities are part of the communities around them. Responsible operation means understanding that relationship and maintaining high standards across safety, reliability, environmental management and communication.
People
The safe operation of energy infrastructure protects employees, contractors, neighbouring communities and the wider transportation network.
Place
Industrial infrastructure exists within a wider landscape. Responsible operations include attention to land, water, surrounding property and the conditions in which facilities operate.
Our responsibilities
Safety
Safe operating practices and disciplined procedures are fundamental to managing critical energy infrastructure.
Environment
Responsible infrastructure management includes identifying and managing environmental risks associated with industrial operations.
Workforce
Reliable energy infrastructure depends on skilled people, operational discipline and a culture built around accountability.
Communication
Clear communication helps infrastructure operators, communities and other stakeholders understand operational activities and responsibilities.
Local presence
Energy infrastructure contributes to the wider economic and industrial systems around it. Storage terminals and transportation networks support the movement of products that connect producers, refiners, manufacturers and consumers.
Our responsibility is to operate that infrastructure carefully, maintain its integrity and recognise the people and communities that exist alongside it.
Safety · Reliability · Stewardship · Local relationships
Engagement
Community relationships are built through consistent communication and responsible operations. As our infrastructure develops, engagement with relevant stakeholders remains an important part of understanding local concerns and operational priorities.
Communication
Providing relevant information about infrastructure, operations and development activities.
Responsibility
Maintaining operational standards that recognise the importance of safety, reliability and environmental responsibility.
Long term
Considering the long-term relationship between critical infrastructure, local communities and evolving energy systems.
Community
We recognise the importance of clear communication with the communities and stakeholders connected to our infrastructure.